Terms & Conditions

A legal disclaimer

Terms and Conditions for G Lashed-Out

Effective Date: [Insert Date]

Welcome to [Your Salon Name] ("the Salon"). By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

1. Booking & Appointments

Appointment Scheduling: All appointments must be booked in advance via phone, email, or our online booking platform.
Confirmation: Your appointment is only considered confirmed once you have received a confirmation from the Salon. We encourage clients to arrive 10 minutes before their scheduled appointment time.
Late Arrivals: If you arrive late to your appointment, we will do our best to accommodate you, but your service may be shortened or rescheduled at our discretion. Please note that the full price of the service will still apply.
No Show/Failure to Arrive: If you fail to show up for your appointment without prior notice, a no-show fee of [insert amount] may be charged, and future bookings may be canceled.

2. Cancellations & Rescheduling

Cancellation Policy: Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment. Cancellations made less than 24 hours before the scheduled appointment will incur a cancellation fee of [insert amount or percentage].
Rescheduling: If you wish to reschedule your appointment, please do so with at least 24 hours' notice to avoid cancellation fees. Rescheduling is subject to availability.

3. Payments

Accepted Payment Methods: We accept payments via cash, credit/debit cards, and mobile payment methods.
Payment Due: Payment for services is due immediately after the completion of your treatment. If you fail to pay after services are rendered, we reserve the right to pursue legal action.
Refunds: All sales are final. However, if you experience any issues with the service provided (e.g., dissatisfaction or damage), please notify us within 24 hours. We may offer a partial refund or credit towards another service depending on the issue.

4. Health & Safety

Client Responsibilities: Clients are responsible for informing the Salon about any allergies, skin conditions, medical conditions, or sensitivities that may affect their ability to safely receive nail services.
Health Risks: While the Salon follows strict hygiene protocols and uses sterilized tools, clients must understand that there is an inherent risk of infection or adverse reactions, especially if they fail to disclose relevant health information or neglect post-care instructions.
Pregnancy or Medical Conditions: If you are pregnant, have diabetes, or any other pre-existing medical conditions, please inform your technician before proceeding with the service. The Salon reserves the right to refuse service if we believe it may compromise your health or safety.

5. Service Policies

Nail Care & Aftercare: We provide professional nail services, including manicures, pedicures, and nail enhancements. Clients must follow the aftercare advice given to ensure the best results. The Salon is not responsible for damage caused by improper aftercare or neglect.
Service Modifications: If, after your appointment, you are dissatisfied with the results of a service, please inform us immediately. We will do our best to resolve any concerns. However, we do not offer free re-services for dissatisfaction resulting from changes made after leaving the Salon.

6. Client Conduct

Respectful Behavior: We ask that all clients treat our staff and other clients with respect and courtesy. Inappropriate behavior, including abusive language or harassment, will not be tolerated and may result in immediate termination of services and refusal of future appointments.
Personal Belongings: The Salon is not responsible for any loss, theft, or damage to personal belongings brought into the premises. Please keep your personal items with you at all times.

7. Privacy & Data Protection

Data Collection: When booking or receiving services, we may collect personal data, including your name, contact details, medical history, and payment information. We use this information solely to provide our services to you and to communicate regarding bookings, promotions, or customer care.
Data Security: We take reasonable precautions to protect your data, including encrypting payment information and restricting access to personal information. For further details, please refer to our [Privacy Policy].

8. Liability

Limitation of Liability: While we take every effort to ensure the highest standards of service, [Your Salon Name]cannot be held liable for any injury, loss, or damage to your personal belongings, nor for any adverse reactions resulting from the use of our products or services.
Damaged Property: If a client damages or loses salon property (including equipment or supplies), the client agrees to cover the cost of repair or replacement.

9. Intellectual Property

All content, logos, images, and text on our website, social media, and physical location are the property of [Your Salon Name] and are protected by copyright. You may not reproduce, distribute, or use any content without our express written consent.

10. Changes to Terms and Conditions

We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be communicated to you through our website or other contact methods. By continuing to use our services, you agree to abide by the updated Terms and Conditions.

11. Governing Law & Dispute Resolution

These Terms and Conditions are governed by the laws of Namibia. Any disputes arising from these Terms shall be resolved in the courts of Windhoek, Namibia, unless otherwise agreed by both parties.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

G Lashed Out
48 Tal Street, Windhoek Warehouse
Phone: +264813036338
Website: GLashed-Out@wixsite.com